Monica Dangler Steps Up as New Austin Animal Services Director

Austin Animal Services Welcomes New Leadership: Monica Dangler Takes the Helm

In a significant move for animal welfare in Austin, Monica Dangler has been appointed as the new director of Austin Animal Services, effective February 2, 2026. Dangler, whose career in animal sheltering spans over 15 years, brings a wealth of experience and passion for animal welfare to the position, especially at a time when the department is facing critical challenges. The appointment follows a thorough national search and comes after a period of interim leadership, during which the department has faced public scrutiny regarding its operations.

A Proven Leader in Animal Welfare

Previously serving as an executive leadership consultant at the Riverside County Department of Animal Services in California, Dangler successfully crafted a strategic plan that involved data-driven decision-making systems, strengthening the connection between field operations and community programming. Her efforts have shown positive outcomes, notably during her tenure as the director of Pima Animal Care Center in Tucson, Arizona, where she oversaw the care of over 19,000 animals annually and achieved an impressive 92% live-release rate. This record underscores her commitment to enhancing animal welfare service delivery.

Challenges Ahead: Addressing Systemic Issues

Dangler steps into her new role at a critical juncture for Austin Animal Services. Recent city audits have highlighted systemic issues within the shelter, including overcrowding and strained relationships with animal welfare advocates. There are lingering concerns regarding compliance with Austin's no-kill policy, and Dangler recognizes the urgency of restoring trust among staff, volunteers, and the broader community. Strategies for stabilizing daily operations and improving outcomes for animals will be at the forefront of her agenda.

Community Engagement: A Pillar of Dangler's Strategy

One of Dangler’s key focuses will be leveraging community engagement to enhance animal care and services. During her interview process, she emphasized the importance of clear communication and collaboration, particularly as she seeks to navigate the passionate landscape of Austin’s animal welfare advocates. She believes that fostering strong partnerships not only with local rescue organizations but also with citizens will be essential for moving forward effectively.

Key Goals: A Vision for the Future

Dangler’s immediate goals include implementing the department's five-year strategic plan and reinforcing alignment between shelter operations and community outreach. She expressed her belief that the city can achieve its no-kill goals while addressing the realities of shelter capacities. By focusing resources where they can make the most significant impact, she intends to avoid the pitfalls of overcrowding and burnout that many shelters face.

Public Support: Unique Collaborative Opportunities

Austin is known for its vibrant community and strong advocacy culture around animal welfare. Dangler recognizes the benefits this presents for her leadership role. “There are very passionate people in Austin, which is amazing,” she said, indicating her intent to harness this community passion into constructive action. A collaborative approach will not only empower shelter staff and volunteers but also engage the city’s citizens, creating a shared responsibility towards animal welfare.

Looking Forward: Building on Austin's Lifesaving Legacy

McMahon’s abilities to steer Austin Animal Services into a phase of revitalization have been met with optimism from city officials. T.C. Broadnax, the City Manager, stated, “I am confident that Ms. Dangler will be a strong leader who will steward the City’s commitment to animal welfare.” With Dangler at the helm, the city anticipates a stronger focus on data-driven strategies that support both the animals and the people committed to their care.

As Austin looks to the future of its Animal Services, Dangler’s approach—emphasizing community engagement, strategic planning, and a commitment to improving operational systems—may very well position the city as a national leader in animal welfare once more.